For more information about our services, who is prioritised, and what to bring along to engage with your required service, please click on the relevant service below.
If you are a person seeking asylum and unsure of what you need, please call 03 9326 6066 or come to one of our centres.
You can discuss your circumstances with our team and the choices available to you.
ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray
Monday: 10.00am to 5.00pm
Tuesday: 10.00am to 5.00pm
Wednesday: Closed
Thursday: 10.00am to5.00pm
Friday: 10.00am to 5.00pm
Saturday: Closed
Sunday: Closed
ASRC Refugee Resource Hub Dandenong
205 Thomas St. Dandenong
Monday: 10.00am to 5.00pm
Tuesday: 10.00am to 5.00pm
Wednesday: Closed
Thursday: 10.00am to 5.00pm
Friday: 10.00am to 5.00pm
Saturday: Closed
Sunday: Closed
For information about support services in your area
Ask Izzy
Services: Provides information about where you can find your local food and support services
Web: askizzy.org.au
What is happening?
The ASRC is renovating our centre and our main entrance will be closed from Monday 6 May to Wednesday 26 June.
How to access the centre?
There will be a new entrance through the Innovation Hub door on Nicholson Street.
What is changing?
The ASRC will need to make some changes during this time:
There may be longer waiting times for our drop in services. If you do not need to come to the centre, please delay your visit for as long as you can or call us on 03 9326 6066.
Information on opening hours for all ASRC services and other services can be found on our ‘Get Help’ pages at https://asrc.org.au/get-help/
What is staying the same?
Where else can you go for support?
If we cannot help you on the day, or if you do not wish to wait, more information about other services can be found on our ‘Get Help’ pages at https://asrc.org.au/get-help/.
If you have an emergency, please call 000 - People seeking asylum will not be charged for ambulance services.
If you or someone you know is experiencing distress and requires crisis support, please call Lifeline on 13 11 14 or text Lifeline on 0477 131 114.
If you are seeking support about domestic or sexual violence, please contact 1800RESPECT on 1800 737 732.
If you are homeless, or at risk of homelessness, call 1800 825 955
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Connect with us
Need help from the ASRC? Call 03 9326 6066 or visit us: Mon-Tue-Thur-Fri 10am -5pm. Closed on Wednesdays.